Satisfaction Guarantee 

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If you are not satisfied for any reason with your order within the first 30 days, we’ll make it right by issuing a refund or an exchange. Just contact us with your order number or receipt and confirm whether you'd like a refund or an exchange to get something more to your liking.

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• Only applies to your first order, per customer.

• Requests must be made within 30 days of purchase

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If you choose to replace (i.e. exchange) your product, we will ship the item to you free of charge. In these cases, no further refunds are permitted.

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For all other returns and exchanges, please see our standard return policy below.

 

Our Standard Return Policy

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Returns are authorized for unpackaged Products with all tags and labels attached.

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When a Product is authorized for return, you can return it by mail.

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Submit a return or exchange request by contacting us by email info@swaggermonkeygolf.com

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Returns/exchanges must be made within 30 days of purchase.

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Upon delivery, you accept sole responsibility for your orders.

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All items must be unsured, unwashed, and in original packaging.

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For any authorized exchange, we’ll cover the return shipping for packages being shipped using a carrier of our choosing. You'll get a prepaid label from our Support Team by email once you contact us. In these cases, following an exchange of an item or order, no further refunds or exchanges are permitted.

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For any authorized return (i.e. refund request), we will cover the return shipping for packages within Canada. You'll get a prepaid label from our Support Team by email once you contact us.

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Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.

Final sale items cannot be returned or exchanged.

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Gift cards are nonrefundable and cannot be exchanged or redeemed for cash.

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We can only process returns and exchanges for items purchased directly from Swagger Monkey Golf.

 

If you purchase our product from another retailer, please contact them directly for a return or exchange.

 

Unauthorized Returns

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Refunds or exchanges will not be issued for unauthorized returns. To avoid this, please Contact Us to confirm your return is authorized before sending anything back or attempting to return an item.

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If we receive a used product or any other return that has not been authorized, your return/exchange will not be processed, nor will your used product or unauthorized return be returned to you.

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Have Questions?

Please reach out to our Support Team at info@swaggermonkeygolf.com - We’re always happy to help!